New survey resultts are in from the YouGov research group. They went out and surveyed buyers of products they found either online or were driven online from direct mail.
Some fascinating info:
* 57% of British consumers would be prepared to include their email address when placing an order through a catalogue and more than 43% would when placing an order in response to direct mail.
* In spite of this willingness, however, just 10% per cent of consumers said that a retailer had asked them for their email in a catalogue order form and just 6% had ever been asked via direct mail.
* Nearly a third (27%) of consumers, however, claim to have been motivated to make a purchase in a high street store after being alerted to a product in a marketing email.
* 69% per cent said they would share their email address with a brand if they were an existing customer.
* “The research clearly shows that customers are willing to trust their contact details with established brands or companies with whom they already have an existing relationship — this gives email marketers a fantastic opening to increase the size of their email databases by adding existing customers to their programmes at a minimal cost.”
For the full article (and a download link for the entire report – great sleeping material – the facts above are all that are needed. Go to Internet Retailing.
So – the question to you is – are you doing everything possible to collect email addresses from your buyers? Your prospects?
Evvvvvverything?
Obviously your buyers want you to ask… the rest is up to you!


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