Feb
06

Simplified email marketing ideas

…Frank talk about emails that work.

Email marketing is a powerful tool you need to add to your marketing toolkit.

Email alone has added millions of dollars to my clients bank accounts in the past few years.  Many of the big launches I have helped with were driven completely digital and combined emails, with articles, driving everyone back to the web pages that took their orders.

I will be the first to add that you MUST use offline marketing as well.

Especially in a challenging economy like we are in now. People are acting different, buying differently, and, frankly, overwhelmed with everything around them.  Email volume has gone up in the past few months… and direct mail (on paper) has dropped.  So I highly recommend you add in some direct offline mail to your mix as well.

That said; email marketing is an incredible tool for getting fast results, for testing the approaches you are going to test offline, and for improving your cash flow quickly.

We would be crazy not to be using it in our marketing.marketing-fears-erased2

There are a number of types of emails you can use in your marketing, I would recommend mixing and matching some of the following.  Test what approach works best, and then use more of that moving forward.

One thing I recommend you get used to is to write the email without any sales pitch, then add in a PS that links to your sales pitch. That way, they get useful information from you in the body of the email and an option to buy something if they want.  If you are constantly delivering useful content, they will continue to bring you traffic, buyers and prospects for as long as you continue to use them.

Story telling emails

By far one of the most powerful and easiest (with practice) emails you can send.  Who doesn’t love a good story?  Especially one that is sent to your prospects and clients that draws them closer to you, even dropping any form of resistance they were feeling.

If you are not a natural story teller, then you need to practice this.  Story telling was never a natural thing for me, and is something I am always working on getting better at.

Here are a couple shortcuts to get you thinking:

Discovery stories.  Is there something in your business, in your product line, or in your life that you just discovered?  Share it.

Before and after stories.  One of the most compelling proof elements you can use in your copy.  Show people (through a story) how life was for you, or yoru customers, before your product or service, and how it evolved after.  Show pictures if you can through the links in the email as well.

3rd person testimonial.  Do everything in your power to get your customers to share their experiences with you and your products.  Make sure you get their approval to use their testimonial, then publish it in its full glory.  Make sure to include their full name and city (at a minimum), which further adds credibility to your claims.

Sceptic turned believer emails. Much like the testimonials above, but look specifically for people who were highly sceptical first, and are now believers in you and yoru business.  Have them tell the story that way… I was a sceptic, now I am a believer… and here is why…

Long lost secrets

People love to believe there is some secret you know that they don’t. So give them one!

If you are an expert in your field, there ARE things you know that they don’t.  Share a few here and there.  You will be amazed at how people respond to you when you reveal a secret or two.

As soon as you do… the floodgates open and you are now officially an expert and people will follow your every word.

 

Why?

Why should they listen to you?  Why are you the one writing this email?  Why do you do what you do?

You must get comfortable telling your story… again and again.  People want to know who they are buying from and it is entirely up to you to tell them why you.

The reason why is one of the most compelling sales arguments you can tell them… so this one is a good one to test, refine and test again with.

 

Fear and Anxiety

Sometimes you just have to scare them.  If your product or service helps them overcome something dramatic or dangerous… make sure they understand the pain they will go through if they don’t fix the problem.

Many people I deal with are scared of scaring others.

Despite the FACT that it is one of the most powerful ways to craft emails that get results.

If you are going to scare them really scare them

 

Common enemies

Pick on common enemies in your emails.  It may be the government. It may be the media. It may be all the blatant lies in the marketplace.

Taking sides WITH them against the enemy will win your friends and make you money… guaranteed.

 

Techniques for email marketing.

Test using short emails vs long.  The short emails would be a teaser to your long copy.  What you will likely find is that some of your prospects and clients like short emails, others like long.  Both sides work… you just have to test to find out which way works best with your list. And having a link in each email they can click through to gives you the ability to test both approaches and see if the short emails get more clicks than the long.

Only testing will tell you the truth.

Make sure you are consistent in your emails too. Don’t send one a day for 2 weeks then take 3 months off.  I would aim for 2 or 3 a month at the minimum.  2 or 3 a week at the maximum.

Again, it is highly dependent on the type of people on your list, and the type of information they want to see from you.

Email marketing works, and can be highly profitable.  Don’t expect to make millions overnight though… despite all the big promises you see out there.

Test, tweak, test again.

Figure out what works, use it again and again, and again.

Dump that which doesn’t work… and always remember what you tested (so you aren’t retesting the same failed approach).

Truly simply in many ways.

Troy

PS: The Story Selling Home Study Coaching program
http://www.storysellingtips.com is ready and is an incredible way
to introduce your clients and prospects to your backstories…
where your real money will be made.

Jan
31

Crack your back all the way to the email marketing bank

I have a buddy, who I’ve known for 40 of my 43 years on earth.  We grew up together, obviously, and have remained very good friends all this time.

He is a home renovator and general contractor.

I am a weird writer-type.

VERY different ways of making a livelihood.

He is always on his feet.

I am always sitting at a desk with keyboard or pen in my hands.

…hence the problem.

Sitting at a desk is a very bad thing for your health.

It causes excess weight to be put on.

And it can KILL your back.

For many, many years I have had a bad back.

Only made worse by the computer.

I do my Tae Kwon Do 4 days a week for cardio, and I walk my dog and marketing assistant, Casino, 7 days a week.

It helps.

But one of the best things I ever did was get an exercise ball to use as a chair.

Awesome!

Do it.

My back feels 100 times better.  It seems to definitely help strengthen the core muscles in the body and tighten up that softening middle which was partially created by sitting for so long.

The best part of the exercise ball?

I can sit down at the computer, crank out copy all day long, and get mini-workouts throughout the day.  I move it side to side, back and forth, and bounce a little up and down when needing to get the juices flowing.

Getting exercise while making money is a wonderful thing.

10 years (in March) I have been working on my craft… and it is the most enjoyable thing I have ever done.

It’s like therapy… but without the psychiatrist.

I highly recommend you get yourself a really good chair… the large exercise balls work great (except they can roll away on you when you get up… which is a minor, minor problem to have while living a life you love).

And I recommend you get REAL GOOD at writing emails.

And articles.

And sales copy.

You master those skills and you will never again wonder what you need to do to make more moola, nor will you ever be at a lack for marketing ideas.

The Story Selling Home Study Coaching program http://www.storysellingtips.com should be ready by Friday and is an incredible way to introduce your clients and prospects to your backstories… where your real money will be made.

Your back and your bank account will thank you.

Troy

Turning Stories into Wealth

Jan
25

The curious case of the “bespoke brief”

Another bizarre email request came through my blog today.

I wanted to share with you the email I got, and the unusual lessons that are inside.

First, I get lots of requests through my blog contact page.

Some of them are for helping with marketing campaigns, others are asking for money, some are joint venture requests, and then other times….I get this kind of nonsense.

“I hope you are well. {NOTE: no personalization – shows a lack of real effort or research on who actually writes for the site.  It would take about 2.3 seconds at the most to figure out my name}
After reading your blog, I think you may be interested in a project I run that would be great for your site.

{NOTE: if they truly read my blog, they should have put something in here to prove that they did, and didn’t just hire someone to do this en masse}

We are looking for partners that we can place a page of our high quality editorial content with, in which the article will be written directly to a bespoke brief produced by you. In exchange we would like to place a link back to one of our blue chips client’s sites.

{NOTE: ‘Bespoke brief’?  Who talks like that?  I sure as hell don’t! Nor would I EVER recommend you do.  I had to think about what it actually meant…and any time you ask someone to get out a dictionary to decipher your message, they are done…toast…vamoose…later gator.  Never try and impress people with your creative use of big words.  It doesn’t impress anyone}

{NOTE: So they want to put one of their clients content pieces on my site, with my endorsement, and a link back to their client’s sites?  Wow! I am so excited!!!  What an amazing opportunity for me.  I am such a lucky guy and this is the opportunity of a lifetime for me! What am I waiting for…this is a once-in-a-lifetime opportunity for me. YEESH.  That is the best they can do, is it?  There is truly NOTHING in it for me with their offer. Put crap up on MY site with a link back to some other person’s site…how enticing.  How about I write my own content and link back to MY products, services, or recommended resources? Go figure.}

We endeavour to produce the highest quality content for our partner sites. I can assure you that all of our clients are recognised corporate brands, so the quality of your site will not be affected by the link within it.I’m sure you receive many e-mails similar to this, offering services at the lower end of the quality spectrum. {company name} Limited have worked on a high end proposition, we are content providers not spammy link builders. Please visit www.{removed for privacy}.com so you can get more of a feel for who we are and what we do.

{NOTES: Yes I do get lots of this nonsense…thanks for thinking of me.  Yours is no better and actually may be worse.  Now go away please.}

If you are interested in partnering with us, or have any questions regarding this opportunity, please do not hesitate to contact me.

{NOTE: Can’t wait!}

I look forward to hearing from you.Kindest Regards

…….

Maybe these guys have a great business doing this, I have no idea. The approach they took with this email SUCKED though.  I can’t think of a more useless piece of trash.

Always remember when soliciting new business….the potential customer you are contacting has 2 very important questions they quickly want an answer to:

1) “What’s in it for me?”  This email never once answered that question.  Yet it is the most important one of all.   Put some serious thought into the answer to this when writing emails or approaching prospects.  If you don’t address this – expect them to dismiss your ‘wonderful offer’ much like I have here.

2) “So what?”   Each and every line in your email request (or letter, or postcard, etc) should answer the question.  Put content on my site? So what?  I write my own.  A link back to their site?  So what?  I don’t want to promote some moron I don’t know, trust, or like.

Put some thought into your emails and prospecting efforts.

Please!

Don’t let your email request get caught in a review like this one!

Answer those 2 questions and you will get a much more friendly response than this :O)

Troy

Jan
16

Are you making this mistake in your email marketing?

Are you making this mistake in emails?

This appeared in my inbox this morning and there was something important to note.

First, never heard of the person sending the email, nor the company.

So… the second paragraph in the letter is a blatant lie.

See for yourself:


This is Mia Henderson. I hope this note finds you well I’m not a big fan of getting phone calls unannounced so I try not to do it myself. I know you place tremendous value on your time, so I’ve included a high level overview of what we do.

We understand your capabilities in Corporate Development, Corporate Finance, Globalization, Growth, Information Technology, Innovation, Marketing and sales, Operations, Organization, and Strategy.

But the question here is have you made your presence and are you successful in reaching out to the decision makers at the right time

We are a growing database provider specializing in business list solutions and data enhancement. We have a comprehensive business database of 42 million+ B2B and B2C records. Our lists can be used for Multi-Channel Marketing – email campaign, tele-marketing, fax marketing and direct mailing. The list would be for your perpetual use with no restriction on the number of usage.

Some notes on this:

* To say they understand every nuance of my business like they do in paragraph 2 is absolute BS! They know absolutely nothing about me or my business – why lie?

vs. this section which I wrote for a client (and I have used this type of approach with numerous different industries and gotten good results from cold lists)…

“…Very frankly, my letter to you has the sole purpose of opening up your options for running your business. In a challenging economy, we all need to be willing to keep our eyes and ears open to new opportunities that can improve efficiencies and add on additional profit streams to our existing marketing model.

I don’t know if you’re happy or royally aggravated with your present business cash flow as it is today. I’m working in the dark. And, of course, again – why should you care?”

{NOTE: I don’t lie and pretend I know everything about them like the email I got – important lesson, admit you aren’t the be all and end all. You DON’T know everything. Nor do I. No one does. Admit your shortcomings and offer a solution to fix that}

* This quote: “But the question here is have you made your presence and are you successful in reaching out to the decision makers at the right time”

“have you made your presence…” – huh? That makes no sense to me there. My presence where? In the market? In my home town? In Canada? I have no idea what in the heck this is supposed to mean.

Think your writing through to make sure words being used are the best choice. We all make mistakes and let some of these things slip through (I know I do). But please be careful with these things.

{Read your emails through one sentence at a time – even going backwards from the bottom up, one sentence at a time. Does each sentence make complete sense? Does it stand on its own? Is it even necessary?}

* The close. Very important to consider the first action you are asking them to take. People are bombarded with pitches, so yours had better be a good one.

Here’s theirs…

“Please send me the following details so we can provide counts and a sample file for your review at no cost.
Target Criteria:
Industry:
Title:
Geography:
Look forward to hearing from you soon.”

Not exactly wowing me with their pitch.

This one works for me and my clients though…

“PS: Remember, a Keg Gift card, just a phone call away.

PPS: Not sure if you use an iphone or iPod, maybe your spouse or kids do. Even if you won’t make the time to give us a trial run, just do me the favor of some reply to my letter. Drop a note to me in the mail, or email me at < <<>>. I really want to know what you think about my letter, and maybe some feedback on how I can be of best use to your company. Any response at all, and I’ll send you an iTunes gift card to use for yourself, or to pass on to your friends or family.

Let me know at 403-xxx.xxxx”

{NOTE: 2 offers in there. One for a $25 gift card at a good steak house – theirs just for having a conversation over the phone. At the initial contact part of email marketing, all you want to do is break down that reply-resistance barrier. Get them to initiate contact with you after reading your email. THEN you at least have a small connection with them.

Second ethical bribe… just reply back to the email and get an iTunes gift card. Why not? An email reply isn’t as good as a phone call, but at least they took time out of their day to give you feedback on your letter. That could be the first step to a long term relationship.

One last lesson on this…

…GET THICK SKIN!

FAST!

If you are going into the email marketing world with thin skin and are easily offended, look out. You will get complaints, nasty ones.

Suck it up and move on.

I get those from people who signed up to be on my list years ago. People who have received tons of great marketing advice through my ezine.

They have a bad day and they feel it is in their right to be mean and nasty.

I remove them from the database before they have a chance.

The funny thing is…

…those who complain loudest have NEVER bought a thing from me. I look and see while removing them. 9.9 times out of 10, they have never spent a dime with me.

Who needs their BS?

I don’t.

Nor should you.

Think through your email communications properly… this one I got this morning didn’t.

Troy

Dec
30

Cashing in on the not-so-obvious

Why do people overcomplicate things like they do?

It always amazes me.

Without a single thought or care about mastering the basics of marketing, they sprint head first following the scent of a shiny new “social media marketing tool”.

Meanwhile…the greatest marketing opportunities are right in front of their eyes.

Here is a perfect example that was sent to me by my friend and fellow marketing consultant, Graham McGregor (who, by the way, has an EXCEPTIONAL free book you can grab at  http://www.TheUnfairBusinessAdvantage.com).

======================
How they capitalized
on one of the
worlds greatest disasters.
======================

Before the naysayers go off on their tangent about capitalizing on disasters… listen in first before you judge.

The Titanic sunk in 1912.

Thousands of lives were lost.

The 100 year anniversary of this disaster is in 2012.

rather than shying away from the sinking of a cruise liner, the New Zealand Cruise Ship, the MS Balmoral, decided to make the most of it.

2,000 people have pre-booked a cabin for the MD Balmoral voyage that retraces the route of the Titanic’s maiden voyage

Not only are people paying up to $12,100 for passage on this cruise, they are also lining up to “have costumes made to re-create the appearance of the original passengers, while there have also been requests from musicians to audition for places in the modern version of the string quartet that played as the flagship of the White Star Line fleet began to list.”

This Centenial Celebration is gearing up to be a highly enjoyable one for the passengers, and a highly profitable one for the Cruise line.

(http://www.nzherald.co.nz/world/news/article.cfm?c_id=2&objectid=10775547)

======================
What did they do right,
and how can you copy?
======================

The 2012 Cash Flow Calendar http://www.cashflowcalendars.com is designed to help YOU do exactly what the MS Balmoral has done…

…find unusual events, and create theme-based promotions around it.

For example, in January of 2012, here are a few unusual events you could create themed product or services launches around:

* Second week of January is National Pizza Week
* The fourth week is National Mozart week (and Jan 27th is his birthday)
* January 12th is the 36th Anniversary of the passing of Agatha Christie in 1976
* Friday January 13th is not only a Friday the 13th, but is also the Rubber Duckies birthday
* Sunday, January 22nd is National Answer Your Cat’s Question Day… what better reason for a pet-related marketing campaign (pet campaigns can be a BIG draw for contests, competitions, and just fun all-around promotions).

Keep it simple.

Find a special event or date you could really have fun with.

Do some research about the basics of the date or reason for celebration.

Create a 3 step (minimum) campaign that has some fun with the date, tells a great story that ties into that date, then relate the celebration to your special offer.

Send out all 3 steps, each of them having fun and telling a different part of the theme or story-based campaign.

Simple.

In theory… right?

The key is to just do it. Don’t overthink it… massive momentum and action will take you MUCH FURTHER than over analyzing it will!

Just get it done.

Have some fun.

And give your clients and prospects something fun to get excited about too.

It worked for the cruise line… and will work for you too.

Here’s to a fun-filled, promotion and story packed marketing year!

Troy

PS: People often ask if this applies in their country too (assuming they are outside of North America).

Why not?

Even if National Pizza Week is an American thing, or a Canadian thing, so what?

There is no rule book saying you can’t create your own holiday like this.

DECLARE IT!

You don’t need to ask for permission to do a promotion… just get it done!

2012 Marketing Plan and Cash Flow Marketing Calendar

The 2012 Cash Flow Calendar...turning wacky dates into money making marketing campaigns

The 2012 Cash Flow Calendar http://www.cashflowcalendars.com walks you through the basics of good theme-based promotions and gives you AMPLE opportunity for standing out from the crowd.

…it also gives you a 12-month, week-by-week calendar you can modify to suite your own marketing plans for the year.

Rest assured though… actually filling the calendar out for your own use… and then IMPLEMENTING what is planned… is THE KEY to massive marketing success in 2012.

Thinking about it or promising to do it won’t get you there…

…getting it DONE will.

Dec
02

Biker babes and bad-ass story success

I’m a big fan of Sons of Anarchy.

Hadn’t even heard of it until recently, when a friend gave me seasons 1 through 3 on dvd.

Spellbound and a major time vampire.

Sons of Anarchy has turned out to be one of the best series I have ever seen with some of the most powerful, emotion wrenching storylines I’ve experienced.

The best part is that they use some of the same principles I unexpected have been teaching through my emails and in my Story Selling Coaching calls.

A very basic tool that keeps your prospects interested in hearing from you.

…one that grows your business by leaps and bounds over the years if you use it.

Guess what it is?

If you guessed a fantastic story line (something everyone, yes… you too, can create in their marketing), you are correct.

But there is something else other than the main story line that keeps people craving more and addicted to the characters.

Cliffhangers.

Everywhere.

The amazing writers behind this series are masters at creating tension through cliffhangers.

“Will Jax kill him?”

“Will she tell SAMCRO the one thing that will rip the entire club apart at the seams?”

“Will the Doctor be able to save her career… or be subjected to years as a ‘biker-babe’?”

Each episode leaves more unanswered questions in the viewers mind.

Unbelievably addictive…

…and I am not much for watching a lot of tv.

Get this though:

5.8 million viewers per episode

Highest-rated basic cable drama in the US

Emmy nominated

2011 Golden Globe Winner (Katey Sagal… THE best character I think… and a big surprise Peg Bundy could end up to be such an amazing actress. She was also nominated for numerous other acting awards for her role)

 

…much of it through the incredible use of hooks and cliffhangers.

Something you should be working on in your marketing campaigns.

It’s works like gangbusters and isn’t that hard to do when you practice it a wee bit.

I’ve used it for myself and for many different clients over the years.

 …and the clients and prospects LOVE IT.

A great story, mixed into your marketing and personality-driven communication with your clients/prospects… sprinkled with a dash of cliffhanger and BAM, you have a winning campaign.

One they will want more of.

One they will continue to open, read, and act on.

And you know what?

I’m teaching this in the Story Selling Coaching Club.

To find out the full details and to reserve yourself a spot, go to:

http://www.storysellingtips.com

 

Troy White