Dec
03

Failing your way to success

What will you do if things don’t turn around fast?

Bad trend. Bad trend. I feel like scolding the economy right now.  More like the sorry state of government intervention and corporate lowlifes stealing yours and my hard earned money.

But, hopefully we have all learned by now that the goveernment could care less what you and I think, and that lowlifes will never go away.

What really scares me is the shear volume of people I am talking to these days that are having an incredibly tough time getting their business to work.

Lack of leads.

Low conversions.

Price shoppers.

Refunders.

Lack of interest all around.

Low motivation.

Feeling beat up and down in the dumps.

We have all been there at one time or another. Anyone who tells you otherwise is just NOT telling you the truth.

But the difference is that those who have been through this before, and made it through bigger and better, DID something to alter the path they were on.

They didn’t continue to ask for bailout money.

They didn’t stand in line for food stamps.

They didn’t buy the newest video game to “pass the time” while they wait for business to pick up.

They stopped whining.

They took a serious look at their business model.

They looked at what WAS working for others.

They factored in the economy and the fact that it will be slow for months, years, to come.

…and they got real BUSY doing something about it.

They changed their product bundles.

They got more aggressive on their marketing.

They targeted a new type of buyer.

They even started up new businesses that were more in line with what today’s buyers want.

MOST IMPORTANT: they doubled, tripled, quadrupled the amount of failures they had.

You know as well as I do… anyone who says they got their business to a successful level without failure along the way is full of crap.

They are hiding the truth.

They don’t want to share with you the failures.

They let their ego get in the way and pretend they are something they are not.

…During times like this, what you need to do more than anything else is to get you butt out there more.

Do more things.

Mail more stuff.

Try more unique bundles.

Put together more thorough marketing campaigns, with more steps in the sequence.

If you have twice as many failures in the next month… you are right on track.

I realize it is painful to do this.

You have to suck it up and be willing to accept the criticism others will be throwing at you while you do this.

But whoever told you entrepreneurship is for thin-skinned folk?

You need to develop a shield around you that makes you impervious to all the energy and time vampires that surround you.

They are there.

And they would HATE to see you succeed.

For whatever their reason is.

You know what the best thing you can do to them?

Succeed.

Then block them forever out of your life.

Even if they are family or friends, find ways to eliminate their crap and negative attitude from your personal and business life.

Again, it might hurt.

So would bankruptcy.

I have never been in bankruptcy, but I have certainly gone through tough times.

I remember one of the first summers in my business.  Money was tight (my wife was a stay-at-home-mom, and had zero income coming in).  Food was scarce.  We had a visitor for the entire summer (unexpectedly), who showed up without a dime to their name.

It was not easy.

But we made it through as better people than going in.

Today’s economy is one of those times that I am having to change things, do things differently, and market to an entirely new type of buyer.

But it is working and I am making the headway I want.

Yes, I failed many a times along the way.

Yes, I had, and still have, lots of critics who want me to fail.

Yes, I have developed a base of people who do appreciate the work I do and the advice that I share.

Yes, when the economy finally does take a turn for the better, and people start loosening up their wallets, I will be in a much better state than I was going in.

I had taken some things for granted.

You probably did too.

Almost everyone did.

Very few people saw the disaster coming, or were prepared for any form of downturn.

Despite us all knowing better.

Nothing continues to go up like it was.

It always comes crashing down at some point.

If you are prepared to make quick decisions and try new things, you can absorb the impact and do what you need to survive.

If you aren’t prepared, you end up as one of the statistics you hear about on the news.

Try harder… faster… with thicker skin… with the goal front of mind to fail 3 times as much as you have.

That is the path to success in business.

NOT standing on the corner with your hand out expecting everyone else to pay for your lack of initiative.

That’s what average people do.

You are not average.

So don’t act average… do what others are too lazy to do.

See you on the other side!

To your inevitable success,

Troy


Dec
01

Proof positive that a marketing failure can lead to success

A couple weeks ago a client of mine was going to test a marketing campaign I had prepared for him. For this campaign we were marketing to renovation companies, small homebuilders, roofing companies, siding companies etc.

We had a big list, as well, with all the major builders in the city we were targeting.

The reason he came to me was that his sales numbers were down quite a bit from the past few years.

His competitors were getting very aggressive on the price, and his type of business isn’t that much different from one competitor to the next. But price slashing to match the competition is never something I lead with, nor agree with.

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Better marketing is usually the solution that wins in the end.
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While your competitors beat the crap out of each other on price, ultimately they start realizing you can’t keep running a business without making a profit, and doors start closing.

Price battles are good for one thing in my eyes – it thins out the competition left in the end!

In his case, they are starting to drop like flies as their prices aren’t sufficient enough to cover all the business operating costs.

So we had to find some unique ways to win the battle based on something other than price.

A two-page introductory letter was written (step one in the sequence).

A database was compiled with all the major players, and all the smaller players.

He didn’t want to approach the big players yet, fearing that they were ALL about the cheapest price.

The initial campaign was to go out to the smaller companies from our list.

The problem was …

… They e-mailed the two-pager to EVERYONE on the database we had.

At first, he was just a little ticked.

Until the phone calls started coming in.

And the emails.

Not by the small companies alone … a majority of them were from the big boys.

And they LOVED the letter we sent them.

Here is one comment we got back by one of the biggest homebuilders in the city:

Thanks for taking the time to write such a great intro letter for your company. I see many profile letters every week, however yours was particularly engaging. I applaud you for creating something very unique. It’s very refreshing to read something with a personal touch.

Thank you for the offer of the iTunes gift card, but it is not necessary. I just wanted you to know your profile letter has two great values that I feel are very important in business – honesty and passion.

I wish you all the success with this.

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A couple things I wanted to point out about this:
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1. It was a two-page introductory letter. You don’t need to
write a 24-page sales letter to open doors and make money.

Go through the archives on my blog at www.troysblog.com
and you will get hundreds of articles that will help you
write compelling introductory letters.

USE what is being taught here … and find ways to make it
fit your business.

But don’t let the idea of a 24-page introductory letter
hold you back from testing these strategies in your industry.

2. It was a very personal letter … selling the idea of a
phone call. We even offered them an iTunes gift card if they just
phoned to give feedback on the letter.

This is a business-to-business sales campaign here … and
a personal letter is not commonly used (as you can see by the one
prospect’s comments above).

The KEY is: This approach is not typically used. The
competition sells on price or sends out glossy brochures that say
little and look like every other brochure out there.

3. We spoke about his family, about the economy, and about
their specific industry.
We showed them that there was a real
person behind the letter … versus trying to be a big behemoth
corporation that has no face or personality.

Your competitors mistakenly believe that trying to be a
big corporation is the way to sell … while these days’ people
are buying from real people who are willing to put their face
front and center.

4. We weren’t trying to pitch them on anything, other than an
introduction call.
We even offered them an incentive to call or
e-mail their honest thoughts on the letter.  We got great
feedback, all positive so far, AND we got a lot of doors opened
by big companies and small.

We are a week into the campaign and have seen an 18% response to
the first letter.  There are more steps in the sequence just
about to go out, that will grow the response rate quite a bit.

What is important to you?

… My client was worried the big companies would be all about
the price … actually testing the campaign has shown it to not
be so. They wanted alternatives to their present suppliers, and
they wanted a person they can call and point fingers at if they
needed to.

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Are YOU thinking big enough?
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In this case, we got ‘lucky’ and a mistake was made with the
mailing.  It went to people who he thought were too big for him.

Are you limiting your success by thinking too small?

I have a friend of mine who is an artist.

Rather than accepting the “poor artist” title that is usually
hung on creative types like him, he took it into his own hands.
Rather than selling his art work one-off and thinking small …
he questioned how he could sell his art work at a premium, to
large volume buyers.

How would you sell a product like this?

He created a membership model for corporations.  Once they are
members, they can buy his art work in volumes to use as
giveaways.

Rather than selling one-off art prints, he sells 100, 200, even
1,000 at a time to big companies.  They buy them like this
because they can now give away beautiful, framed artwork, instead
of a baseball cap or golf shirt (which is what everyone else
gives away). His clients love it because they are giving away
very high value items.

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Moving into the last of the year … are you thinking BIG
ENOUGH?

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Are you letting preconceived limitations hold you back?

Could you sell to a bigger type of company?

Like my one client who got an exceptional response (by mistake)
by focusing on the biggest buyers in the business, rather than
the small ones he was used to dealing with.

Or could you sell in volume vs. one-off.

Could you partner with suppliers and have them endorse you to
their database?  Who is your biggest supplier?  How can they help
you grow in the coming months or years?

Who is your biggest buyer now?  Have you approached them to find
out how you could get in front of more quality clients like them?

Take a serious look at how you sell, and who you sell to.

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How could you double the size or quantity
of buyers you are dealing with?

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Think it through.

Sometimes you get lucky and a mistake is made like my client had
happen.

That mistake showed him a great opportunity he was going to
bypass.

Instead of waiting for the right mistake to be made … why not
aggressively TRY and double or triple the number of people you
are selling to?

Bigger buyers.

More buyers.

Buyers who want your product or service in bulk, instead of
one-time only.

JV partners that are the biggest in the business.

People and companies who have access to large volumes of your
“perfect clients.”

Now is the time to think bigger than ever.

You never know when a grandiose goal will become reality!

And it happens a lot faster when you are actively out there
testing out new ideas, new approaches, and new marketing
campaigns.

Get busy … and let me know your results.

To your success,

Troy White

PS: This post was originally written for my blog posts at
smallbusinessmastery.com

Also… if you want to see and use a letter like this in your
business, become an Entrepreneur MoJo Member before end of day
Friday and you will not only get the November edition, all the
bonuses that are outlined at http://entrepreneurmojo.com/mymojo/
– you will ALSO get a template that follows the exact same
formula I used in the letter above.

This letter alone could make you a bundle.  Use the exact same
letter format I used and you will see results like he did.

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Sign up here before Friday and you get all of that,
plus the letter template

http://entrepreneurmojo.com/mymojo/
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Dec
01

Are you letting your customers fill in the blanks?

One place where a lot of people go wrong with their marketing message is that they forget to tell a complete story.

They allude that there is something more the customer needs to know.

They pretend they have told the whole story and that there is nothing left out to the imagination.

They assume that the message they are saying in their marketing is crystal clear to anyone who sees it.

Which is when disasters like this happen:

http://www.youtube.com/watch?v=usYpXqrBLLk

It is a commercial running here in Canada, and has caused quite a stir.

Swiss Chalet makes a decent meal at a decent price.  Not a place I enjoy, but it is quite popular in Canada.

This holiday commercial comes out and they think they have used story telling and emotions to get people to buy.

They seem to want to move away from the usual price comparison advertising which they run, to a family get together venue.

Somewhere between the concept of this commercial, the writing, and the scripting… it has gone wrong.

It’s not that the wording or acting is bad (it is), it’s that they left far too much to the audiences interpretation.

Note the comments on youtube.

Most of the comments are from idiots who will put up any disgusting comment to get a rise out of people.  But it is very obvious here that when you leave a story line to others to fill in, they tend to think the worst.

Look at your website, your emails, your autoresponders, even your business cards, brochures and follow-up pieces: are they leaving anything to the imagination?

Are you leaving it up to your customers to figure out what you do and what makes you the one to buy from?

Or are you telling them the complete story on who you are, why you are different, what makes you the one they should invest their money in.

Don’t leave it up to them to figure out what you are selling and why they should buy now.

It is NOT their responsibility to find a reason to buy form you…

…it is YOUR responsibility.

And if you aren’t telling them the complete story, don’t blame anyone but yourself when business is bad and people start talking bad about you.